Find the tea
you didn't know
you were looking for.
Tell us how you like to drink. We'll read the whole library — forty single teas and blends — and hand back only what fits.
Four ways into the pot.
From the classics the world already loves to blends composed like fragrance — each collection is a different reason to steep.
What's in everyone's caddy.
Can't find it? Then let us compose it.
Build it the way our sommeliers do — start with a base, then layer florals, fruit and spice. Pick as many as you like in each step. We'll blend it by hand and send it to you.
No payment now — we'll confirm your recipe & price by email.
Prefer to shop by leaf?
Skip the collections and go straight to what's in the cup — black, green, oolong, herbal, or fully caffeine-free.
The tools of a good steep.
Quiet, well-made objects for brewing properly — chosen the same way we choose leaf. Images to follow.
Our Collections
MAHACHA is organised into four collections. Each answers a different question — where great tea comes from, what a house is known for, what's worth seeking out, and what happens when a sommelier is given a free hand.
Origins — Timeless foundations
The world's most-loved teas, unblended and sourced to the places that make them what they are: Assam for its malt, Uji-style sencha for clean green, Fujian jasmine scented the slow way with fresh blossom. Ten single teas, chosen not to impress but to be the honest starting point for everything else we make.
Heritage — The house blends
Our best-selling, everyday compositions — the classics done properly. A Golden Earl lifted with cornflower and orange peel; a Winter Hearth warmed with cardamom and clove; an Evening Calm built for the end of the day. These are the blends people come back for by the caddy.
Reserve — Specialty, worth the discovery
Rarer, more refined, and drawn from Asian craft. Roasted hojicha folded through fresh sencha; Darjeeling dressed with rose and osmanthus; a Silk Road oolong turned warm with cinnamon and cardamom. Small compositions for slower moments, and for drinkers who like to go looking.
Atelier — Signed by our sommeliers
Bold, artistic blends composed the way a perfumer builds a niche fragrance — layered, a little unexpected, and made only here. From the perfume-like Moonlit Osmanthus to the house signature, MAHACHA No. 1. This is where we take the risks.
How to brew it properly
Good leaf forgives a lot, but it rewards precision. Four things decide the cup: how much leaf, how hot the water, how long it steeps, and how many times you go back to it.
1 · Measure by weight, not spoons
Leaf varies wildly in density, so a scoop of fluffy chamomile and a scoop of rolled oolong are nothing alike. As a rule, use around 3 g of tea per 200 ml of water — a little more for large, airy leaf. A small kitchen scale is the single best upgrade to your tea.
2 · Match the water to the leaf
Boiling water suits robust black and herbal teas but scorches delicate green and white, turning them bitter. Let the kettle cool, or use a variable-temperature kettle.
| Tea type | Water | Time | Re-steeps |
|---|---|---|---|
| Black | 95–100°C | 3–4 min | 1–2 |
| Green (Sencha) | 70–80°C | 1–2 min | 2–3 |
| Oolong | 85–95°C | 2–3 min | 3–5 |
| Roasted (Hojicha) | 90–95°C | 30–60 s | 2–3 |
| Herbal / floral | 95–100°C | 4–6 min | 1 |
3 · Give the leaf room
Whole leaf needs to unfurl. Use a basket infuser or a teapot with space, never a cramped ball. The leaf should be able to swim; that's where the flavour opens up.
4 · Steep again
Quality loose leaf isn't a one-cup affair. Oolong in particular changes character across three, four, even five infusions — the first floral and light, the later ones deeper and sweeter. Add roughly 15–30 seconds each time.
A note on milk, sugar and cold brew
Malty blacks like Assam and English Breakfast take milk happily. Delicate greens and florals are best left clear. For cold brew, use the same leaf, skip the heat entirely: 10 g per litre, cold water, refrigerated 8–12 hours, then strained — bright, smooth, and never bitter.
Our Story
MAHACHA began with a simple frustration: wonderful tea was either sold as a commodity in a supermarket box, or wrapped in gold foil and priced like a status symbol. Almost nothing sat in between — serious tea, treated seriously, without the theatre.
So we built the space in between. We think of ourselves less as a tea brand and more as an atelier — a workshop where sourcing, tasting and blending happen with the same care a perfumer gives a fragrance. We travel to the gardens, taste far more than we buy, and only bring home leaf we'd happily drink every morning ourselves.
Everything is organised into four collections, from the world's timeless single teas to our sommeliers' most experimental compositions. Some blends you'll recognise; some you won't have met anywhere else, because we made them. And if none of the forty is quite right, we'll compose one for you.
Premium, to us, has never meant expensive for its own sake. It means the good stuff, sourced honestly, blended with intent, and explained plainly — so you can find your tea and enjoy it, without needing a ceremony to do it.
Craftsmanship
A blend is only ever as good as the leaf inside it. Most of our work happens long before anything is composed — in choosing well, and in keeping it fresh.
Choosing the leaf
We buy loose leaf over dust, and the newest harvest we can get. We look for the things that can't be faked: bright, whole leaves and a malty aroma in a breakfast black; deep green needles and a fresh, grassy nose in sencha; a real muscatel lift in Darjeeling; genuine jasmine scent that comes from the flowers, not a spray. Milk oolong should smell naturally creamy from the leaf itself — never from added flavouring.
Proof, not promises
Before a lot enters the library we request food-safety documentation — certificates of analysis and, where available, pesticide and heavy-metal testing. We start with small sample lots and taste them properly before committing to volume, and we build long relationships with specialty importers rather than chasing the lowest price.
Keeping it fresh
Tea is perishable in the ways that matter — light, heat, air and moisture all dull it. We store leaf in airtight, light-proof conditions below 25°C with low humidity, and we blend in small batches so what reaches you is close to harvest, not sitting in a warehouse losing its aroma.
Sustainability
Tea is an agricultural product grown by people, on land, over generations. Treating it well means treating both properly.
Long relationships, fair sourcing
We work with a small number of growers and specialty importers we return to season after season, rather than buying on price alone. Continuity is good for quality and good for the people doing the growing — it lets gardens plan, invest and improve.
Buying only what's good
Sampling before we commit, and blending in small batches, means less waste — we don't over-order leaf that ages out before it sells.
Packaging
Tea needs to be protected from light and air to stay fresh, so packaging has a real job to do here — but we're committed to reducing its footprint over time and moving toward recyclable and refillable formats. [Placeholder — confirm your final materials, refill programme and any certifications here.]
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Frequently asked
Shipping & Charges
Where we ship, what it costs, and how long it takes.
Processing
Orders are packed within [1–2] business days. Custom blend requests are confirmed by email first, then blended to order — allow [3–5] business days before dispatch.
Rates & times
- Domestic standard — [£X], [2–4] business days. Free over [£X].
- Domestic express — [£X], [1–2] business days.
- International — calculated at checkout by destination; [7–14] business days.
Duties & taxes
International orders may incur import duties or taxes on arrival, set by the destination country and paid by the recipient.
Draft template — replace all bracketed figures with your real rates, carriers and regions.
Returns & Refunds
We want you drinking tea you love. Here's how we handle it if something's not right.
Food-safety note
Because tea is a consumable, opened products can't be returned for hygiene reasons unless they're faulty. Please tell us within [14/30] days.
Damaged, faulty or wrong item
If your order arrives damaged or incorrect, email [support@mahacha.com] with your order number and a photo within [X] days and we'll replace it or refund it in full.
Unopened items
Sealed, unopened items may be returned within [X] days. Custom blends are made to order and can't be returned unless faulty.
Refund timing
Approved refunds return to your original payment method within [5–10] business days.
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Privacy
A plain-language summary of what we collect and why.
What we collect
Contact and delivery details you give us to fulfil orders; order history; and basic analytics about how the site is used. Payment card details are handled by our payment processor — we never see or store full card numbers.
Why
To process and ship orders, answer support requests, and — only if you opt in — send occasional updates you can unsubscribe from at any time.
Your rights
You can ask to access, correct or delete your data at [privacy@mahacha.com].
Draft template only — not legal advice. Have a qualified professional produce a policy that matches your jurisdiction (e.g. GDPR/UK GDPR/CCPA), processors and cookie use before you go live.
Terms & Conditions
The basics of buying from MAHACHA.
Orders
Placing an order is an offer to buy; a contract forms when we confirm dispatch. We may decline or cancel orders (for example, stock or pricing errors) and will refund any payment taken.
Pricing
Prices are shown in [currency] and may change. Obvious errors are not binding.
Custom blends
Custom blends are made to your specification and are non-refundable unless faulty.
Liability
Please check ingredient lists if you have allergies. Nothing here limits rights you have under applicable consumer law.
Draft template only — not legal advice. Have these reviewed by a qualified professional for your jurisdiction before publishing.
Compose your own.
Start with a base, then layer florals, fruit and spice. Choose as many as you like in each step — we'll blend it by hand and confirm your recipe and price by email.
No payment now — we'll confirm your recipe & price by email.